# 24/7 security monitoring.

> Managed SOC as a service for London businesses: 24/7 security monitoring, MDR and managed EDR, without building your own team.

Canonical: https://cybersecuritylondon.com/managed-soc-monitoring


Attacks don't keep office hours. Our managed SOC service watches your systems around the clock, investigates alerts and acts quickly when something looks wrong.

Covers: SOC as a service, Managed EDR, MDR, 24/7 alert triage.

## Overview

A security operations centre (SOC) is a team that monitors your systems, investigates suspicious activity and responds to threats. Building one in-house is expensive and hard to staff.

SOC as a service gives you that capability for a predictable monthly cost. We combine endpoint detection and response (EDR) on your devices with round-the-clock monitoring and clear escalation.

### A good fit if

- You have no one watching for threats out of hours
- Your IT team is drowning in alerts
- You hold sensitive client or financial data
- Insurers or clients expect active monitoring

## What's included

- **Managed EDR**: Endpoint detection and response deployed and tuned across your devices.
- **24/7 monitoring**: Alerts watched and triaged around the clock.
- **Investigation**: Suspicious activity investigated by an analyst, not just forwarded to you.
- **Containment**: Agreed actions, such as isolating a device, taken quickly when needed.
- **Clear escalation**: You are called when something needs a decision, with the facts in hand.
- **Monthly reporting**: A plain summary of what was seen, stopped and recommended.

## How it works

1. **Onboard**: Deploy agents and connect your key systems.
2. **Tune**: Learn what normal looks like and cut the noise.
3. **Monitor**: Watch, triage and investigate 24/7.
4. **Respond**: Contain threats and escalate in line with your plan.

## Monitoring options

- **Managed EDR**: Protection and detection on laptops and servers, managed by us.
- **Managed detection and response (MDR)**: EDR plus 24/7 analyst investigation and response.
- **SOC as a service**: Wider monitoring across cloud, email, identity and network sources.
- **Microsoft 365 monitoring**: Suspicious sign-ins, mailbox rules and data sharing in your tenancy.

## What affects the cost

- **Devices and users**: Monitoring is usually priced per device or per user.
- **Data sources**: Adding cloud, network and identity logs widens coverage.
- **Response level**: Whether we only alert you, or contain threats on your behalf.
- **Existing tools**: We can often work with security tools you already pay for.

Managed SOC is a predictable monthly fee, quoted per device or user.

## Frequently asked questions

### What is SOC as a service?

It is an outsourced security operations centre: a team that monitors your systems around the clock and responds to threats, delivered as a monthly service rather than an in-house department.

### What is the difference between EDR and MDR?

EDR is the technology on your devices that detects and blocks suspicious behaviour. MDR adds people: analysts who watch those alerts 24/7, investigate them and respond.

### Do we need to replace our antivirus?

Usually yes. Modern EDR replaces traditional antivirus and does a great deal more. We handle the switch-over.

### What happens if you detect an attack at night?

We investigate immediately, take the containment steps agreed with you, and call your named contacts with what we know and what we recommend.

## Related services

- [Incident Response](https://cybersecuritylondon.com/incident-response)
- [Dark Web Monitoring](https://cybersecuritylondon.com/dark-web-monitoring)
- [Vulnerability Management](https://cybersecuritylondon.com/vulnerability-management)

## Contact

Email enquiry@cybersecuritylondon.com or use the enquiry form at https://cybersecuritylondon.com/#contact. Cyber Security London, The Leather Market, London Bridge, London.